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Pat Engelbach is the founder and principal owner. Her ongoing passion and strategic vision for Pioneer’s business, employees, and clients brought us to where we are today.
Jim Engelbach serves as our General Manager, overseeing everything from requests for estimates, fleet management, and general administration. He brings a wealth of experience and we are lucky to have him as a member of our team.
Our Office Manager and former Team Supervisor, is Audre Aaron. She has been with us for all but three of our years in business. Her years of residential cleaning expertise is invaluable and we are truly thankful for her!
We are the in-house staff who you will often see in the field, supporting our cleaning teams with our on-site presence.
Today we consider ourselves happily insane for the madness of shepherding this venture to its 33th birthday.
Our hiring practice is quite simple. We ask applicants two questions: "Can you recognize 'clean',” and “Do you care?” If we get a “yes” to these questions, we are confident that we can train an individual to be an expert cleaner.
We use a team cleaning approach. Our teams consist of four people each, and we currently run seven teams. Not only is a supervisor on every team, but every team member delivers supervisory quality work. Each team member consistently checks behind the other. Additionally, our Quality Assurance Supervisor, Carmen, is in the field each and every day ensuring quality and consistency. In this way we all win!
We keep our employees for a very long time. You will get to know your team and grow to love them, and they you.